National Digital Inclusion Alliance

The National Digital Inclusion Alliance is a unified voice for home broadband access, public broadband access, personal devices and local technology training and support programs. We work collaboratively to craft, identify and disseminate financial and operational resources for digital inclusion programs while serving as a bridge to policymakers and the general public.

Digital Navigators are individuals who address the whole digital inclusion process — home connectivity, devices, and digital skills — with community members through repeated interactions.

This Guidebook was developed by the National Digital Inclusion Alliance with Public Knowledge and support from Mobile Beacon and Mobile Citizen.

The Discount Internet Guidebook has a twofold purpose. It is a practical guide for digital inclusion practitioners – local community-based organizations, libraries, housing authorities, government agencies and others working directly with community members in need of affordable home broadband service. This guidebook also contains recommendations for policy makers and internet service providers to improve current offers and establish new offers.

The Center for Internet as Infrastructure is proud to be an affliate of NDIA and to support NDIA’s efforts.